Communication and DCS

On Sunday, July 27, 2008, the Indianapolis Star reported on the death of a child placed in foster care.

There are those in the general public who would vilify any and all foster parents, saying that FPs are only after the money, and don’t care about the children they are charged with keeping safe.  While there maybe some foster parents who only look at fostering as a cash cow, the majority are truly dedicated to helping children through difficult, sometimes horrific times.

One point brought out in the article was the lack of communication that exists in the Department of Child Services.  DCS had been warned by Penny Guthrie of Child Advocates Inc. that she had concerns for the safety of other children placed in the foster home.  Those concerns went unaddressed, with Guthrie stating in a report that the DCS case manager refused to call her back regarding the concerns.

One of the chief complaints we have heard over the years is that case managers regularly fail to return calls in a timely manner.  An issue arises with a child, and you may have to wait several days for the child’s casemanager to respond.  We will grant that nearly every case manager we have had contact with is stretched to near breaking with their case loads, court appearances, reports and all the other details required to keep things running.  However, there needs to be a way to triage calls and concerns.

Perhaps one suggestion would be to have more than an office phone number to contact the case manager.  The state provides cell phones and e-mail addresses, so why not give these contact points to foster parents?  When you are dealing with the lives of the most defenseless among us, the cost of a phone call to a cell phone would be well worth the investment.


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  4. Actavia Says:

    First of all if the school does not report truancy to DCS why are they still determined to open cases and harass parents Indiana Lake County DCS act as if they are above the law My caseworker Elizabeth Baker deliberately had my child pulled out of the grade he was assigned to and back to the grade he was passed from to attempt to blame me. When DCS learned I had proof ( she told on herself in writing) they opted to Terminate my Parental Rights. If that’s not enough the case manager Retta Robinson from Benchmark assaulted my 11 year old and they did nothing. DCS is well aware of the waiver’s thy make attorney’s sign not to sue them so I am forced to do it myself with no eduction in law. They stereotype everyone to force their will. The case manager offered the FP a 401k plan to adopt my children. They even terminated my visitation without notifying me. If their is anyway you can help please email me at

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